Policies

PAYMENT
Full payment is required at time of order.

**PENNSYLVANIA RESIDENTS**
PA residents will be charged 6% sales tax.

 

SHIPPING
All glasses are carefully wrapped in bubble wrap and double-boxed to ensure safe delivery.   In the event that you receive a broken glass, please contact me within 48 hours along with pictures of the damaged item. I will send a replacement at no additional cost.


Shipping fees are calculated by weight and location.  Orders will be shipped USPS 2-3 day Priority**. Priority Express is also available.  Tracking and insurance is included for free.  Buyer is responsible for shipping fees.

**Standard shipping applies to Free Shipping offer**


If you live in the local area and would like to arrange for pick up to avoid shipping fees, contact me prior to placing your order.  

 

 CARE INSTRUCTIONS:

All glasses are painted with acrylic glass paints and oven cured. I highly recommend gentle hand washing to keep your glass in beautiful condition. Do not soak or use abrasives.

 

CUSTOM ORDERS
Custom orders are available. If you would like to order a custom design, or would like to order large quantities, contact me at crystalsglassdesigns@gmail.com and I will be more than happy to work with you.